„Most of the reporters were horrified at the idea that readers would send them e-mail …“ (Riley et al. 1998)

„Changes in print journalism production practices. Unlike other types of online news providers, newspapers (including The Paper) have been slow in recognizing that a fundamental condition of effective Web communication is interactivity. Most of the reporters interviewed were horrified at the idea that readers would send them e-mail about a story they wrote and might even expect an answer. In fact, the initial online service that was available on Prodigy did not have chat rooms or any direct links back to authors or editors (although the e-mail addresses of a few of the executives could be retrieved through some significant search efforts). One of the reporters explained, “When a story is printed, I’m already doing the work on my next assignment–I’m calling sources, checking out information, on my next story. I can’t live in the past and keep answering questions about old stories or I won’t make my next deadline.” [1]

Über dieses Zitat bin ich während der Recherche für meine Masterarbeit gestolpert. Diese Erkenntnisse aus der Befragung von Journalisten sind nun 14 Jahre alt. Was hat sich seitdem geändert?

[1] Riley, Patricia; Keough, Colleen M. et al. (1998): Community or Colony: The Case of Online Newspapers and the Web. In: Journal of Computer-Mediated Communication, 4. Jahrgang (Heft 1)


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